Refund & Cancellation

Workshops and events booked on this website or at the studio, and the fees for our regular classes.

Regular class fees

A monthly fee is not refundable once that month’s classes have begun. A month that has been paid for in full and has not yet started is refunded, or adjusted against a later month, on written request. Joining and registration fees are not refundable.

An online booking holds its places for 30 minutes while payment is completed. If payment is not completed in that time, the places are released automatically and nothing is charged. There is nothing to cancel and nothing to refund.

Tell us as soon as you know, quoting your registration number. Contact us on +91 9860555805 or by email at Dancefloorpune@gmail.com. A WhatsApp message to the same number reaches us too.

What you are refunded depends on how long before the workshop starts you cancel:

15 days or more before the start

Full refund, less payment gateway charges.

7 to 14 days before the start

Half of what you paid, less payment gateway charges.

Fewer than 7 days before the start, or not attending

No refund. You can still pass the place to somebody else, as below.

You can cancel one person from a group booking. That person’s ticket is refunded under the same rules, and the rest of the booking is unaffected.

Payment gateway charges are deducted from a refund. They are what the payment gateway keeps for processing the original payment, and they are not returned to us when that payment is refunded.

You can pass your place to somebody else by changing the participant’s name, free of charge, up to 48 hours before the workshop starts. A new ticket is issued and the old one stops working. After that point the ticket stays as issued.

This is worth knowing if you are inside the no-refund window: the place still has value to somebody, even when it can no longer be refunded.

If we cancel a workshop, you choose: a full refund, or a place on another date.

If we change a workshop’s date, time or venue, you can take the new arrangement, move to another date, or cancel and receive a full refund.

A full refund means the whole amount you paid. Payment gateway charges are not deducted where the change is ours.

Somebody removed from a workshop for unsafe, abusive, disruptive or intoxicated behaviour receives no refund. This follows from our Terms & Conditions.

A refund goes back to the method the payment came from — an online payment through Razorpay, and a payment made at the desk by the same method or by bank transfer.

We start an approved refund within 7 working days. Your bank or card issuer then usually takes a further 5 to 10 days to show it on your account.

A payment made twice, or for more than the amount due, is refunded in full.

We tell you, on WhatsApp or on the number on your booking, once your refund has been processed.

For anything about a cancellation or a refund, contact us on +91 9860555805 or by email at Dancefloorpune@gmail.com, quoting your registration number.

Our Terms & Conditions cover bookings, tickets and entry, and our Privacy Policy covers your personal data.